Check both 1. Roundcube error log in /var/log/rouncubemail/error.log Eroor: rcube imap.php on line 202 (POST /webmail/?_task=mail&_action=login 2. Dovecot error log in / var/log/maillog auth: Error: passwd-file: open(/etc/dovecot/users) this error comes as it is trying to read the password from dovecot users but the password is stored in a different location /etc/dovecot/conf.d vi auth-passwdfile.conf.ext passdb { driver = passwd-file args = scheme=MD5-CRYPT username_format=%n /etc/exim/domains/%d/passwd } userdb { driver = passwd-file args = username_format=%n /etc/exim/domains/%d/passwd } and make these changes in /etc/dovecot/dovecot.conf protocols = imap pop3 listen = * base_dir = /var/run/dovecot/ !include conf.d/*.conf 10-auth.conf disable_plaintext_auth = no auth_verbose = yes auth_mechanisms = plain login !include auth-passwdfile.conf.ext Error: Namespace '': Mail storage autodetecti...